Core - Apprentice Payroll and Pensions Assistant

Apply Online

  • Delta Academies Trust
    Visit Delta Academies Trust
  • Required for March 2020
    Application Closes: 24/02/2020 12:00
    Interview Date: To be advised
    Job Length: Temporary for one year
  • Weeks of work: 52
    Days of work: 5
    Hours of work: 37
  • Post: Core - Apprentice Payroll and Pensions Assistant
    Responsible to: Core Payroll Manager
About Delta Academies Trust

Purpose of the job:

Delta Academies Trust are looking to appoint an Apprentice Payroll and Pensions Assistant to join the Core Team in March 2020.  

Under supervision you will provide specialised administrative support to the payroll and pensions staff within the Core team.

We are looking to appoint an Apprentice Payroll and Pensions Assistant to undertake a Level 2 business and administration qualification.  Dependent upon experience, we would consider appointing you if you already have a Level 2 business and administration qualification and are undertaking Level 3.

This role will be paid in accordance with the national apprenticeship rates.


Under supervision and direction:

  • You will answer written, telephone and face to face enquiries from employees and Pension Scheme representatives.
  • You will provide routine administrative support e.g. photocopying, filing, emailing, and completing routine forms.
  • You will ensure that everyone is dealt with in a courteous, professional, calm and friendly manner.
  • You will provide an excellent customer service to employees and outside agencies.
  • You will produce detailed monthly and ad hoc reports.
  • You will deliver on small administrative projects or the administration of larger projects so that all information is kept up to date and in accordance with Data Protection legislation.
  • You will support team members, sharing learning and best practice in order to contribute to overall team effectiveness.
  • You will maintain manual and computerised records/management information system.
  • You will sort and distribute mail.
  • You will undertake general pension administrative duties including, but not limited to:
    • notify the appropriate pension scheme of changes to members records;
    • monitor the dedicated Pensions email box;
    • complete where appropriate tasks on TP Online.
  • You will undertake general payroll administrative duties as directed by the Payroll Supervisor.
  • You will attend and participate in relevant meetings as required.


  • You will be expected to be aware of and comply with policies and procedures relating to child protection, inclusion, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
  • You will be expected to be aware of and support equal opportunities policies.
  • You will contribute to the overall ethos/work/aims of the team and Trust.
  • You will participate in training and other learning activities and performance development as required.
  • You will ensure strict confidentiality in all areas of work.
  • You will work and process personal and sensitive information in accordance with Data Protection Act 2018 including the General Data Protection Regulations (GDPR) 2018.
  • You will ensure work is conducted in a way that protects the safety and security of information (e.g. strong passwords, reporting breaches, securing paper records, securely disposing of records).
  • You will be expected to understand and comply with the statutory guidance regarding safeguarding of children, ensuring the safeguarding and promotion of children’s welfare at all times, reporting any concerns to the Designated Safeguarding Officer immediately.
  • You will be expected to comply with the Trust and academy’s policies and procedures at all times.

You may be required to undertake other reasonable duties with guidance and supervision, as requested, in accordance with the changing needs of the organisation.

There is an expectation you will attend all college sessions and complete assignments on time. 

This job description may be subject to change, following consultation between the post holder and the Trust.

Personal Contacts

The main colleagues the post holder will be required to have regular contact with will be all Finance staff, line managers, other departments (Payroll, HR, Recruitment, IT) and Academy contacts.

The Trust is committed to safeguarding the welfare of its students and the successful applicant will be subject to an enhanced Disclosure and Barring Service certificate and checks of the relevant barred list / prohibition lists.

Experience and Knowledge

Key: A = Application, I = Interview And Assessment, R = Reference, C = Certificate


  • GCSE Grade C in English and Maths, or equivalent (A/I/C)
  • Able to work sensitively with confidential information (A/I/R)
  • Able to work with a high level of accuracy (A/I/R)
  • To be highly organised and self-motivated, with the ability to manage time to ensure that deadlines are met (A/I/R)
  • Commitment to self and team development (A/I)
  • Diplomacy and discretion and the ability to appropriately manage confidential information (A/I)
  • To display a responsible and co-operative attitude to working towards the achievement of the organisation’s aims and objectives (A/I)
  • A commitment to abide by and promote Delta’s Equality and Diversity, Health and Safety and Child Protection Policies (A/I)
  • The post holder will require an enhanced DBS (C)


  • NVQs or equivalent qualifications or experience in business, administration or Finance/Payroll/Pensions (A/I)
  • Working in a school or office environment (A/I)
  • Familiarity with relevant payroll and pensions procedures, policies and guidelines (A/I)
  • Knowledge of a range of standard computer packages eg Microsoft Office, Outlook email (A/I)
  • Experience of using Civica/EARNIE payroll software or similar package (A/I)
  • Experience of administering the Local Government Pension Scheme and/ or Teachers Pensions Schemes (A/I)
  • Knowledge of general office procedures and practice (A/I/C)
  • Knowledge of the importance of customer relations (A/I)
  • Able to communicate clearly face to face, by telephone and in writing with a wide range of people (A/I/R)
  • To have proficient ICT skills to produce quality reports and documents, and to create and manage simple databases and spreadsheets (A/I)