Attendance & Welfare Officer

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  • Serlby Park Academy
    Visit Serlby Park Academy
  • Required for March 2022
    Application Closes: 28/01/2022 Midnight
    Interview Date: To be confirmed
    Job Length: Permanent
  • Weeks of work: 38
    Days of work: 5
    Hours of work: 37
  • Post: Attendance & Welfare Officer
    Salary (FTE): E 9 - £20,903.00 to E 13 - £22,627.00 Salary subject to pro-rata
    Responsible to: Principal
About Delta Academies Trust

Purpose of the job:

Serlby Park Academy are looking to appoint an Attendance and Welfare Officer to join our academy in March 2022. Your role will involve taking a lead role in the administration of pupil data & information and pupil attendance (via SIMS). Implement ‘first day’ response strategies/policy and home visits to improve attendance across the academy. You will support DSLs in providing a high quality and effective safeguarding and pastoral support across the academy, maintaining accurate records and working with staff, pupils, parents and external agencies to ensure appropriate plans and strategies are in place to support pupils and their families. You will also develop positive, respectful and responsive relationships with parents/carers and partners to enable children and young people to develop their full potential.

The minimum actual pro rata’d salary per annum for this job starts at £17,518.32.

The academy is a 3-16 all through school situated in a small village with a real community feel. We feel passionate about providing our young people with the best experiences, the best outcomes and the best opportunities. We place our learners’ individual needs at the heart of what we do and pride ourselves in our adaptability and willingness to engage fully with our students, their parents and the communities they live in.

You will be joining an ambitious, committed and hardworking team who are relentless in their drive to make a genuine difference to and lasting impact on our young people, staff, families and the wider community. We value kindness and seek to create an academy where staff feel supported and students feel safe. 

If you feel you would be the right fit for this role then we would very much like to hear from you.

We are very proud of our academy and visits would be warmly welcomed by appointment. Please contact the academy on 01302 742535 if you would like to arrange a visit.


Responsibilities and accountabilities

  • To administer and maintain all student data and information; including in year transfers and end of year procedures, ensuring records are transferred to receiving schools
  • To monitor registers; follow up absences, deal with responses from parents, amending registration marks and adding notes to show reasons for absence
  • Ensure the Children Missing Education procedure is followed by the academy
  • To identify pupils with poor attendance and persistent absentees or those at risk of becoming a persistent absentee and provide targeted support to pupils and families to ensure attendance improves
  • To undertake home visits with support staff where necessary and ensure meticulous records of actions and outcomes are kept
  • To support the implementation and success of whole school and individual attendance strategies/plans and incentive schemes which promote and celebrate excellent attendance; tailoring interventions alongside parents/carers and staff
  • To work with the appropriate agencies to carry out the statutory duty of legal action when all attempts to improve school attendance have failed
  • To administer and monitor initiatives to improve attendance as required. For example, home school agreements, parenting contracts, parenting orders, penalty notices etc.
  • To produce attendance statistics and reports showing relevant trends and present at relevant meetings
  • To produce an attendance printout for each pupil every half term to be sent home with reports


  • To work closely with the DSL and Deputy DSL to assist with the administration of safeguarding throughout the academy
  • To be aware of and comply with academy and local authority safeguarding and child protection policies and procedures
  • Liaise with social workers and other external agencies as appropriate including assisting with referrals and following up on casework where required


  • Support parents and their children through transitions continuing engagement with school and learning
  • Work with parents in a school context, supporting them and building their engagement with school and their child’s learning; using regular proactive and positive communication (letters, newsletters and opportunities to come into school)
  • Ensure that parents feel confident to engage with their children’s learning by implementing and facilitating parental engagement for example through parent forums, coffee mornings and community events
  • Administering first aid for pupils, contacting parents and updating Evolve accident book
  • Managing first aid supplies to ensure staff are able to respond to first aid needs/incidents
  • Managing first aid records of pupils, ordering and maintaining resources
  • Managing pupil records with regard to medical needs (including allergies and associated medicine(s))
  • Uphold the professional standards expected of every member of academy staff in all dealings with colleagues, students, parents/carers and the wider community
  • Demonstrating an active commitment to their own professional development
  • To ensure strict confidentiality in all areas of work.
  • To work and process personal and sensitive information in accordance with Data Protection Act 2018 including the General Data Protection Regulations (GDPR) 2018.
  • To ensure work is conducted in a way that protects the safety and security of information (e.g. strong passwords, reporting breaches, securing paper records, securely disposing of records).
  • To understand and comply with the statutory guidance regarding safeguarding of children, ensuring the safeguarding and promotion of children’s welfare at all times, reporting any concerns to the Designated Safeguarding Officer immediately.
  • To comply with the Trust and academy’s policies and procedures at all times.


Undertake other reasonable duties (with competence and experience) as requested, in accordance with the changing needs of the organisation.


Personal Contacts

External: Contractors, suppliers, parents, external agency professionals, other government and local authority staff, other staff from academies and schools.

Internal: Students, staff, parents and any other visitors to the Academy.


This job description may be subject to change, following consultation between the post holder and the Academy.

The Trust is committed to safeguarding the welfare of its students and the successful applicant will be subject to an enhanced Disclosure and Barring Service certificate and checks of the relevant barred list / prohibition lists.

Experience and Knowledge

Key: A = Application, I = Interview And Assessment, R = Reference, C = Certificate


  • A recognised and relevant vocational qualification (NVQ level 3) and/or equivalent practical work experience (C)
  • Grade C or above in both English and Maths, or equivalent (C)
  • First aid trained (C)
  • Working with children and adults (A/R)
  • Working in multi-cultural contexts (A/R)
  • Working with challenging people (A/R)
  • Able to communicate effectively face to face, by telephone and in writing with a wide range of people (A/I/R)
  • Ability to work constructively as part of a team (A/I/R)
  • Able to work to demanding and often conflicting deadlines (A/I/R)
  • Excellent communication skills (A/I/R)
  • Ability to relate well to children and adults (A/I/R)
  • Able to work with a high level of accuracy (A/I/R)
  • Able to work sensitively with confidential information (A/I/R)
  • Good ICT skills (A/I/R)
  • Experience of using SIMS or similar programme (A/I)
  • Commitment to self and team development (A/I)
  • Able to maintain a safe, calm and happy ethos (A/I)
  • A commitment to abide by and promote the academy’s Equal Opportunities, Health and Safety and Child Protection Policies (A/I)
  • A professional responsibility to promote and safeguard the welfare of children and young people (A/I)
  • The post holder will require an enhanced DBS (C)


  • Designated Safeguarding Lead trained (C)
  • Working with multi-agencies (A/R)