Administrative Officer Grade C

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  • Don Valley Academy
    Doncaster
    Visit Don Valley Academy
  • Required for January 2019
    Application Closes: 31/12/2018
    Interview Date: w/c 07/01/2019
    Job Length: Permanent
  • Weeks of work: 40
    Days of work: 5
    Hours of work: 37
  • Post: Administrative Officer Grade C
    Salary: C 12 - £17,173.00 to C 16 - £18,319.00 Pro-rata
    Responsible to: Office Manager
About Delta Academies Trust

Purpose of the job:

Under direction, to provide routine clerical, administrative support and receptionist support to the Academy.

Responsibilities:

  • To undertake reception duties, being the first point of contact for visitors, parents and pupils, answering routine telephone and face to face enquiries and the signing in and out of visitors
  • To complete registers for pupils and provide reports for pupil attendance.
  • To collect dinner, club and trip money and take money to the bank when required.
  • To provide routine clerical support e.g. photocopying, filing, faxing, emailing, and completing routine forms.
  • To ensure that everyone is dealt with in a courteous, professional, calm and friendly manner.
  • To provide an excellent customer service to parents, pupils, colleagues and visitors to the Academy.
  • To assist in the organisation of afterschool clubs/activities.
  • To support team members, sharing learning and best practice in order to contribute to overall team effectiveness.
  • To assist with pupil’s first aid and welfare duties, looking after sick pupils, liaising with parents/staff as required.
  • To assist with arrangements for visits by the Academy nurse, photographer, etc.
  • To maintain manual and computerised records/management information system
  • To undertake typing, word processing and other IT based tasks.
  • To sort and distribute post.
  • To report inappropriate pupil behaviour and convey serious incidents to the Office Manager/Principal as appropriate.
  • To be aware of and comply with policies and procedures relating to child protection, inclusion, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
  • To participate in training and other learning activities and performance development as required.
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    To undertake other reasonable duties (with competence and experience) as requested, in accordance with the changing needs of the organisation.

    Personal Contacts

    External:              Contractors, suppliers, parents, external agency professionals, other Trust staff.

    Internal:               Students, staff, EAB members, parents and visitors to the academy.

     

    This job description may be subject to change, following consultation between the post holder and the Academy.

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e.g. This job description may be subject to change, following consultation between the post holder and the Academy

Experience and Knowledge

Key: A = Application, I = Interview And Assessment, R = Reference, C = Certificate

Essential

  • GCSE Grade C in English and Maths, or equivalent
  • Relevant work experience or vocational training with regard to reception/office work
  • RSA Level 2 word processing, or equivalent
  • Knowledge of a range of standard computer packages e.g. Microsoft Office, Outlook email
  • Able to communicate clearly face to face, by telephone and in writing with a wide range of people
  • Able to relate well to children and adults
  • Able to work sensitively with confidential information
  • Able to work with a high level of accuracy
  • Able to work to demanding and often conflicting deadlines
  • Able to work with a minimum of supervision
  • Commitment to self and team development
  • Able to maintain a safe, calm and happy ethos
  • A commitment to abide by and promote the Academy’s Equal Opportunities, Health and Safety and Child Protection Policies
  • A professional responsibility to promote and safeguard the welfare of children and young people
  • The post holder will require an enhanced DBS

Desirable

  • NVQ Level 2 Administration, or equivalent
  • Experience of using SIMS or similar programme
  • Working in a School or Office Environment
  • Familiarity with relevant school procedures, policies and guidelines